Contact Us
📲 SMS / Contact Us Anytime
General Service Hotline
📞 +66 083 858 7366
🕒 10:00 AM – 5:00 PM (Monday – Friday)
💳 Billing Enquiries
📞 +65 8048 8550 (Ext. 1)
🕘 9:00 AM – 6:00 PM (Monday – Friday)
🕑 10:00 AM – 2:00 PM (Saturday – Sunday)
🛒 Sales Hotline
📞 +65 8048 8550 (Ext. 2)
🕙 10:00 AM – 10:00 PM (Monday – Friday)
🕕 10:00 AM – 6:00 PM (Saturday)
🚨 baozaboy™ Emergency Hotline
📞 +65 8025 4255 (Ext. 1)
🕒 Available 24 hours (7 days a week)
Please note:
- A $10 SGD service fee applies for every emergency call.
- A $100 SGD penalty applies for non-emergency or misuse of the hotline.
- Thank you for your understanding and cooperation.
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MANAGEMENT & OPERATIONS TEAM
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Eve – Country Operations Manager (Singapore)
eve@baozaboy.xyz
(+65) 8032 2200
James – Country Operations Manager (Thailand)
james@baozaboy.xyz
(+66) 083 858 7366
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SALES & CUSTOMER RELATIONS
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Emily – Regional Sales & Customer Relations Manager
emily@baozaboy.xyz
(+65) 8048 8550
Natalie – Senior Sales Executive (Thailand)
natalie@baozaboy.xyz
(+66) 095 463 8567
Jerel – Authorised Sales Partner (Singapore)
jerel@baozaboy.xyz
(+65) 9187 6124
Yi Xuan – Authorised Sales Partner (Singapore)
yixuan@baozaboy.xyz
(+65) 9171 7945
Ploy – Sales Support & Coordination (Thailand)
ploy@baozaboy.xyz
(+66) 085 249 3177
Nicha – Customer Experience Assistant (Thailand)
nicha@baozaboy.xyz
(+66) 098 635 2819
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TECHNICAL & SUPPORT DIVISION
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Marcus – Technical Support & Product Specialist (Singapore)
marcus@baozaboy.xyz
(+65)
Thanakorn – Technical Operations & Repairs (Thailand)
thanakorn@baozaboy.xyz
(+66) 094 771 2620
Somchai – Warehouse & Dispatch Supervisor (Thailand)
somchai@baozaboy.xyz
(+66) 084 912 5574
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ADMINISTRATION & LOGISTICS
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Jasmine – Customer Service & Warranty Coordinator (Singapore)
jasmine@baozaboy.xyz
(+65)
Ryan – Logistics & Fulfilment Executive (Singapore)
ryan@baozaboy.xyz
(+65)
Alicia – Finance & Accounts Administrator (Singapore)
alicia@baozaboy.xyz
(+65)
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SHOP OPERATIONS (Emergency Support)
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